Expansion Director

KW Published: June 18, 2017


Our population of agent teams has EXPLODED and we are in need of several Expansion Directors in several different locations in the United States and Canada. It's one of those Keller Williams jobs that is great today and even better tomorrow. The opportunities for promotions are virtually unlimited and the right candidate will move very quickly.

Primary Objectives – What are the major objectives or outcomes to be accomplished by the person in this job?

The Expansion Director oversees the growth of the expansion empire.
Adapts Hub systems for the Expansion Businesses.
Identifies new expansion locations.
Recruits talented potential Expansion Partners.
Identifies the need to add new Regions and helps to find needed Regional Partners.
Maintains a common, consistent culture across Expansion Businesses and Regions.
Ensures a high level of accountability and a focus on growth for all Expansion Partners.
Builds relationships with local Market Center leadership.
Serves as conduit between the Expansion Businesses and the Hub.
Manages any other members of the expansion support team (once production goals are met).

Regular Work Activities - What are the most frequent and essential work activities in this job?

Maintains a high-level, strategic plan for growth of the expansion empire.
Creates a clear growth path for Expansion Partners and Regional Directors, including First 100 Day and training paths.
Maintains consistent communication and accountability with all Expansion Partners and Regional Directors (daily).
Builds relationships with expansion stakeholders, including Market Center leadership and select allied resources.
Consistently searches for high-level talent that can help lead the empire.
Identifies high potential locations for future expansions, researching how they fit with the overall growth strategy.
Builds the culture of the company, ensuring each Expansion Business and Region is contributing to the culture of the whole.
Retains Expansion Partners and Regional Directors through supporting their production, coaching and consulting as needed, and recognizing their success.

Management Responsibilities – How many people and which roles will be directly managed by this person?

Expansion Partners
Regional Directors, where present
Other expansion support staff (once production goals are met)
Key Skills – What behavioral traits, attitudes, and skills are required?
Strong strategic, business-building skills
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Self-motivated and able to self-manage
Open to accountability and driven to excellence
Systems friendly

People Contacts and Interactions – What are the primary people contacts in this job (who, why, and how often)?
Expansion Agent – weekly
Expansion Partners – daily
Regional Directors – daily
Expansion Support Staff (once production goals are met) – daily
Director of Operations/Hub Leadership – weekly/as needed
Market Center Leadership –biweekly/monthly
Local Business Leadership – as appropriate
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